Dashboard Overview

Dashboard Layout

Daily Arrivals/Departures:

• Check-Ins Today: Displays the number of check-ins scheduled for the current day.
• Check-Outs Today:Shows the number of check-outs scheduled for the current day.

Clicking on either of these metrics will take you to a filtered view of the units in the properties section.

• Total Properties: Indicates the total number of properties managed within the system. Date and Time
• Current Date and TimeDisplays the current date and specific time at the top of the dashboard.
  

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Property Releases for the Day

• Properties Booked: Shows how many properties booked for the day are ready for guest check-in.
• Percentage Ready: Displays the percentage of booked properties ready for guest check-in.
• Guest Waiting: Displays quantity of properties in the guest waiting state

Metrics Over Time

Graph/Table View: 

• Use the graph to visualize operational trends over different time periods.
• Switch to the table view for a more detailed breakdown of each metric.
• Identify patterns and operational bottlenecks in this section.

Daily tracked metrics include:

• Cleaning Needed
• Cleaning Started
• Maintenance Started
• Occupied
• QA Needed
• QA Started
• Ready
• Total Check-ins
• Vacant
  
  

Properties with Issues

• Offline Properties: Quickly identify and address properties that are offline.
• Device Communication Issues: Troubleshoot and resolve device connectivity problems.
• Low Battery Devices: Ensure all devices are functioning by replacing or recharging low battery devices.
• Last Contact Information:Track the last known status of properties and devices to maintain operational continuity.

Example: "Gateway not reachable through Internet since Jun 28, 2024 10:17:58 AM. Gateway ID: 90031938"

Frequently Asked Questions (FAQs)

How often is the dashboard data updated?

• The dashboard data updates in real-time, but you can manually refresh it for the latest information.

Can I customize the dashboard view?

• The dashboard layout is currently fixed, but you can filter certain metrics and alerts.

What should I do if a property is offline?

• Check the last contact information and troubleshoot the internet connection or gateway issues for the property.

How do I address device communication issues?

• Ensure that the devices are within range, powered, and properly configured. If issues persist, contact technical support.