Additional sections inside the BeHome247 platform include Messaging, Profile, and More.
I. Messaging
Message Center: easily set up message campaigns for guests (via email or SMS) to share info on their check-in, arrival, and other topics. Build the message, select your recipients, and schedule the campaign. When scheduling, you can select triggers that will program the message to send at a specific time (e.g., pre-check-in, post-check-in, middle of stay, etc.). You can also check logs for previously sent campaigns.
II. Profile
Account: visit this feature to verify your account details, such as email address, phone number, and role. You can also manage your users depending on permission levels. Add users, assign a role to them, or remove them from the account. Invite users via email address and gain access to your API keys.
Settings: This is one of the platform's most important features to get a handle on moving forward. There are various tabs to become familiar with and learn about, such as:
- Global Settings - set up your thermostat conditions and ranges, enable guest notifications, and manage your reservation and housekeeping settings.
- Property Groups - create groups for your properties based on your needs and add any users that require visibility on these groups inside this tab.
- Kaba Locking System - enable the option to generate KABA codes for reservations and manage settings for your default KABA site.
- Status Codes - manage status codes for your properties (e.g., cleaning started, cleaning finished, QA started plus others). See the status name and icon for each code.
- Code Lists - add code lists for properties that have active locks.
- Guest Connect - configure your Guest connect app and decide what guests will be able to see inside it.
- Forms - create new forms, such as unit condition reports, cleaning checklists, or other docs. Edit and manage your existing forms here.
- Services - add new services, such as guest arrival inspection, air conditioning filter change, or others. Edit and manage existing services here.
- Messaging - create message templates to send to guests in this section. Include a reply-to address, type in a subject and email body, and click on Save.
III. More
Help Section: find frequently asked questions, product manuals/PDFs, and a Contact Us option to submit a ticket for additional assistance.
API docs: become familiar with our API documentation to learn more about our system and what integration options are available to you.
Submit Ticket: do you need some help? Feel free to visit our Submit a Ticket feature and talk to us about what we can do for you.