Basics of BeHome247: Other features

Additional sections inside the BeHome247 platform include Messaging, Profile, and More.  

I. Messaging

Message Center: easily set up message campaigns for guests (via email or SMS) to share info on their check-in, arrival, and other topics. Build the message, select your recipients, and schedule the campaign. When scheduling, you can select triggers that will program the message to send at a specific time (e.g., pre-check-in, post-check-in, middle of stay, etc.). You can also check logs for previously sent campaigns. 

message center example

II. Profile

Account: visit this feature to verify your account details, such as email address, phone number, and role. You can also manage your users depending on permission levels. Add users, assign a role to them, or remove them from the account. Invite users via email address and gain access to your API keys. 

Account Management example
Account management example 2Settings: This is one of the platform's most important features to get a handle on moving forward. There are various tabs to become familiar with and learn about, such as: 

  • Global Settings - set up your thermostat conditions and ranges, enable guest notifications, and manage your reservation and housekeeping settings. 
  • Property Groups - create groups for your properties based on your needs and add any users that require visibility on these groups inside this tab. 
  • Kaba Locking System - enable the option to generate KABA codes for reservations and manage settings for your default KABA site. 
  • Status Codes - manage status codes for your properties (e.g., cleaning started, cleaning finished, QA started plus others). See the status name and icon for each code. 
  • Code Lists - add code lists for properties that have active locks. 
  • Guest Connect - configure your Guest connect app and decide what guests will be able to see inside it. 
  • Forms - create new forms, such as unit condition reports, cleaning checklists, or other docs. Edit and manage your existing forms here. 
  • Services - add new services, such as guest arrival inspection, air conditioning filter change, or others. Edit and manage existing services here.
  • Messaging - create message templates to send to guests in this section. Include a reply-to address, type in a subject and email body, and click on Save. 

Settings example

III. More

Help Section: find frequently asked questions, product manuals/PDFs, and a Contact Us option to submit a ticket for additional assistance. 

help center menu example

API docs: become familiar with our API documentation to learn more about our system and what integration options are available to you. 

API docs example

Submit Ticket: do you need some help? Feel free to visit our Submit a Ticket feature and talk to us about what we can do for you. 

Ticket submission form example