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Operating Procedures
Getting Started
Access
Notifications
Properties
Other
Hardware
Device Control
Operating Procedures
Device Control
Forms
Guest Connect
Housekeeping
Notifications
Properties
Reservations
Reports
Maintenance
Messaging
Internal Knowledge Base
Connect Your Account
Property Management Software
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Help Center
Operating Procedures
Getting Started
Access
Notifications
Properties
Other
Hardware
Device Control
Operating Procedures
Device Control
Forms
Guest Connect
Housekeeping
Notifications
Properties
Reservations
Reports
Maintenance
Messaging
Internal Knowledge Base
Connect Your Account
Property Management Software
Operating Procedures
Check out detailed descriptions of our app's most common operating procedures.
Device Control
How to program a Master code on all locks
How to remove a code from multiple doors
How to program a code list into a door
How to program an unrestricted door code
How to edit door codes that have been hashed out (****)
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Forms
BeHome247 Forms Overview:
Guest Connect
How to use filters in your Guest Connect sections
Layout Design Options in Guest Connect
How to adjust Settings for Guest Connect
How to add content to Guest Connect
Housekeeping
Inspector Workflow: Steps to complete a QA task
How to add housekeeping instructions
How to notify housekeeping of a late checkout
How to alert housekeeping that a guest is waiting
Understanding Roles and Account Types in BeHome247
Scheduling Cleaners and Inspectors in BeHome247
Managing Tasks in the Services Screen
Managing Housekeeping Assignments with the BeHome247 Timechart Module
Reporting Callbacks in BeHome247
Reporting Maintenance Items in BeHome247:
Inspector Dashboard
Inspection: Completing and Submitting Forms (Inspection Checklist)
Cleaner Dashboard
The Cleaner Workflow
Cleaner: Completing and Submitting Forms (Cleaning Checklist)
Cleaner (Service Provider): Invoicing
Cleaner (Service Provider): Dashboard Overview
Cleaner (Service Provider): Managing Tasks in the Management Screen
Cleaner (Service Provider): Adding in new users
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Notifications
How to notify management of unit damage or missing items
Properties
How to set up your arrival list
Properties overview
Reservations
How to add a reservation
How to shorten or extend a reservation
How to send an early check-in code to a guest
Reports
How to create a report
How to send or attach photos to a UCR
How to complete a Unit Condition Report (UCR)
Maintenance
Bulk Work Order Creation
Creating Recurring Work Orders in BeHome247
BeHome247 Maintenance Workflow
Messaging
How to Set Up a Gap Night Campaign
Message Center Overview
