Cleaner (Service Provider): Dashboard Overview

BeHome247 provides vendors with a robust dashboard to efficiently manage their operations. Below is an overview of the key features and functionalities available within this dashboard.

Dashboard Features

  • Dashboard: Displays all companies the vendor cleans for.
  • Properties: Lists properties assigned to the vendor.
  • Management: Allows vendors to assign tasks (e.g., cleans) to their team.
  • Invoicing: Enables viewing of PMI-created invoices.
  • Reports: Provides access to the full reporting menu.
  • Account: Allows the vendor to add their own cleaners to the system and adjust preferences.

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Dashboard

The Dashboard screen provides a high-level overview of your daily tasks.

Key Statuses Displayed:
  • Pending: Total assigned tasks that are open for the day.
  • Assigned: Total open tasks assigned to your company but not yet assigned to specific cleaners.
  • Completed: Total completed tasks (due date today).


Properties

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The BeHome247 Property List Screen offers a versatile view of all assigned properties, helping you manage and monitor them effectively.


Key Features:

  • Filters: Use the Property List Filter tool to refine search results.
  • Consolidated List Tool Screen Shot 2025-01-13 at 1.45.19 PM : Streamline your property list into a unified view with stacked property statuses, providing a clear overview of ongoing tasks.
  • Property Assignment  Screen Shot 2025-01-13 at 1.45.24 PM : Click the person icon to view detailed assignments for each property, including cleaning tasks currently assigned.


Management

The Management screen allows vendors to assign tasks (e.g., cleans) to their team.

A detailed session on how to use this feature will be covered later in this course.

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Invoicing:

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The Invoicing screen enables vendors to view invoices. For detailed instructions on using BeHome247 invoicing, refer to the knowledge base article below:

[Link to Article]


 Reports:

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The Reports menu provides vendors access to comprehensive reporting tools.

Recommended reports for cleaning providers include:

  • Housekeeping Forecast
  • QA Stats
  • Cleaning Stats

Account:

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The Account screen allows vendors to:
  • Add and manage their team (e.g., cleaners).
  • Adjust team preferences, such as language and notifications.
  • Update their own personal preferences.

Frequently Asked Questions: 

What is the Service Provider Dashboard?

  • The Service Provider Dashboard is a tool provided by BeHome247 that allows cleaning vendors to efficiently manage their operations, including tasks, properties, invoices, and team assignments. 

How can I manage my team and preferences in the Account section?

  • The Account section allows vendors to:
    • Add and manage cleaners.
    • Adjust preferences (e.g., language and notifications).
    • Update personal settings.

Can I change my cleaner’s language preference?

  • A cleaner’s language can be updated to Spanish on the account screen.
Can I view tasks across multiple property managers?
  • Yes, the Dashboard and Properties screens display tasks and properties from all property managers you work with.