The BeHome247 dashboard is your central hub for monitoring and managing property management operations. This guide provides an overview of its key components and functionalities.
Dashboard Layout
Daily Arrivals/Departures:
- Check-Ins Today: Displays the number of check-ins scheduled for the current day.
- Check-Outs Today:Shows the number of check-outs scheduled for the current day.
Clicking on either of these metrics will take you to a filtered view of the units in the properties section.
- Total Properties: Indicates the total number of properties managed within the system. Date and Time
- Current Date and TimeDisplays the current date and specific time at the top of the dashboard.
Property Releases for the Day
- Properties Booked: Shows how many properties booked for the day are ready for guest check-in.
- Percentage Ready: Displays the percentage of booked properties ready for guest check-in.
- Guest Waiting: Displays quantity of properties in the guest waiting state
Metrics Over Time
Graph/Table View:
- Use the graph to visualize operational trends over different time periods.
- Switch to the table view for a more detailed breakdown of each metric.
- Identify patterns and operational bottlenecks in this section.
Daily tracked metrics include:
- Cleaning Needed
- Cleaning Started
- Maintenance Started
- Occupied
- QA Needed
- QA Started
- Ready
- Total Check-ins
- Vacant
Properties with Issues
- Offline Properties: Quickly identify and address properties that are offline.
- Device Communication Issues: Troubleshoot and resolve device connectivity problems.
- Low Battery Devices: Ensure all devices are functioning by replacing or recharging low battery devices.
- Last Contact Information:Track the last known status of properties and devices to maintain operational continuity.
Example: "Gateway not reachable through Internet since Jun 28, 2024 10:17:58 AM. Gateway ID: 90031938"
Frequently Asked Questions (FAQs)
How often is the dashboard data updated?
- The dashboard data updates in real-time, but you can manually refresh it for the latest information.
Can I customize the dashboard view?
- The dashboard layout is currently fixed, but you can filter certain metrics and alerts.
What should I do if a property is offline?
- Check the last contact information and troubleshoot the internet connection or gateway issues for the property.
How do I address device communication issues?
- Ensure that the devices are within range, powered, and properly configured. If issues persist, contact technical support.
