The Timechart Module in BeHome247 is designed to streamline and simplify the management of housekeeping assignments, ensuring tasks are effectively aligned with property needs. This article provides a detailed review of the module's key functionalities, covering three core sections:
1. Overview of Information Displayed in the Timechart
2. Reservations: Tasks and Information
3. Service Assignments: Tasks and Information
1. Overview of Information Displayed in the Timechart:
The Timechart offers a comprehensive visual representation of all scheduled tasks and property activities, making it easy to track and manage assignments.
Calendar Settings:
Change the calendar format:
Filters: Narrow down the view using the following filter options:
- Service Type: Show specific special services only
- Property Group
- Date
- Assignee
- Quick Search: Search for a specific property
- Property Status: Display only properties in a specific status
Property Information:
- Unit Name
- Bedroom Count
- Bathroom Count
- Estimated Time to Clean
2. Reservations: Tasks and Information
The Timechart integrates reservation details to ensure tasks are seamlessly connected to bookings.
Information Available:
- Reservation Number
- Property Information
- Reservation Type (Owner, Owner Guest, Paying Guest, Block)
- Check-in and Check-out Dates and Times
- Guest Information (Name, Email, Phone Number)
- Quantity of Guests (Adults vs. Children)
- Guest Access Code
- Total Reservation Amount
Actions Available:
- Timeline Display: View all recent events associated with the property by selecting the Timeline Dropdown.
- Reservation Notes: Access additional notes about the reservation by selecting the Notes Dropdown. Please note to add reservation notes. Go to the property container and find the reservation on the calendar. When selecting the reservation there will be a notes tab.
- Property Shortcut: Quickly navigate to the property container for more details by selecting the Arrow Icon.
3. Service Assignments: Tasks and Information
Information Available:
- Task ID
- Task Type
- Task State
- Severity Level
- Due Date
- Service Type (if a special service is selected)
- Assignee
- Cost
- Task Notes
Actions Available:
- History: Select history to view all events on the task
- Edit the Task: Adjust task details as needed.
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- To edit a task: Select the Edit Icon and Update the desired fields
With the Timechart Module, you can efficiently manage housekeeping assignments, improve task visibility, and ensure seamless operations for all properties under your care. Whether you're managing reservations, assigning tasks, or tracking service progress, the Timechart equips you with the tools to stay organized and effective.
FAQ
What views are available in the Timechart?
- You can view tasks in daily, weekly, or monthly formats, making it easy to manage short-term and long-term schedules.
What happens if there is a scheduling conflict?
- The Timechart alerts you to overlapping tasks or reservations, allowing you to adjust assignments accordingly.
Can I edit tasks in the Timechart?
- Yes, you can edit tasks. Simply select the Edit Icon, adjust the fields as needed, and save the changes.
What actions can I take on a reservation?
- View recent property events via the Timeline Dropdown.
- Access reservation notes through the Notes Dropdown.
- Navigate to the property container using the Arrow Icon.