The BeHome247 Property List Screen offers a versatile and comprehensive view of all your properties, allowing you to manage and monitor them in various ways.
Filters
Filter: Use the Property List Filter tool to refine and narrow down your search results efficiently. The available filter options are as follows:
Search: Enter a keyword, such as the property ID or address, to find specific properties quickly.
Bedrooms: Filter properties based on the number of bedrooms to view all properties with the specified bedroom count.
Date Check: View arrivals, departures, or turnovers for a specific range of dates, allowing you to manage scheduling and transitions effectively.
Reservation Type: Display properties based on specific reservation types, including:
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- Regular Guest
- Regular Guest Reservation confirmed with payment
- Regular Guest Reservation not yet confirmed with payment
- Property Owner
- Guest of Owner
- Maintenance
Service Type: Exclusively for the Property Controller module, narrow your search to properties with specific types of controllers, such as:
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- Controllers
- Kaba Locks
- Igloo Locks
- Remote Lock
- Properties with low battery or device communication issues
Consolidated List Tool:
Use the tool to streamline your property list into a unified view. This feature consolidates property statuses into a stacked format, providing a clear and concise overview of what is currently happening across your portfolio.
By summarizing the status of each property, the consolidated view allows you to quickly assess the overall situation and make informed decisions with ease.
Property Group Tool:
The Property Group Tools allow you to easily view and manage the groups that each property belongs to. This feature provides a clear overview of property associations, making it simple to organize and categorize properties within specific groups or categories.
By using this tool, you can quickly identify and track which groups a property is associated with, streamlining your property management and coordination tasks.
Property Assignment:
By click the person icon, the property will expose the assignments on the property. The Property Assignment feature provides a straightforward view of all cleaning and quality assurance (QA) tasks assigned to each property. This tool allows you to:
- View Assigned Tasks: See all cleaning and QA tasks that are currently scheduled for the property.
- Staff and Service Providers: Identify the names of the staff members or service providers responsible for each task.
- Task Due Dates: Check the due dates for each task to ensure timely completion and effective management.
This feature helps you efficiently track and manage property assignments, ensuring that all tasks are completed on schedule and by the designated personnel.
Add Property:
The Add Property Tool is designed for situations where a property is not being created and fed through the property management software. This tool allows users to manually add properties directly into the system. It should be used in cases where properties need to be entered manually rather than automatically synced from existing property management platforms. This feature provides flexibility for adding new properties that may not be integrated through automated systems.
Actions Dropdown Menu:
The Actions Dropdown Menu provides users with a range of options to manage and make changes to the property. The available actions include:
Change Property State: Update the current state of the property to reflect its status or condition.
Assign/Unassign Cleaners and Inspectors: Assign staff members and service provers cleaning and inspection tasks for the property.
Generate Linen Request: Create a request for linens as needed, ensuring that the property is well-stocked.
Create Work Order: Initiate a new work order for maintenance or repair tasks.
Program New Code or Master Code: Generate and assign new access codes or master codes for property access.
Manually Create Reservation: Enter reservation details manually when not automatically handled by the property management system.
Assign/Un-Assign Property to a Group or Region: Manage the grouping or regional assignment of the property to better organize and categorize it.
Export Property List: Export the property list for reporting or external use.
All Actions can be performed on a singular property or in bulk by selecting more than one property.
The property list will retain the selections so be sure to “unselect” before moving on to the next task.
This dropdown menu streamlines property management by centralizing essential actions in one accessible location.
Frequently Asked Questions (FAQs)
How do I see who is assigned to clean or inspect the property?
- By selecting the people icon, the property list will display all cleaning and quality assurance (QA) tasks assigned to the property. This includes the names of the staff or service providers responsible for these tasks and their due dates.
How do I program a code for multiple properties?
- First, select the properties you want to update. Then, use the Actions Dropdown Menu to find the "Program Code" option. This feature works for both Zwave-connected and Kaba locks.
Why am I not seeing a property in the property list?
- There are a few reasons this might happen:
- Sync Delay: The system syncs properties on a 24-hour cycle. Ensure the property is set to sync from your property management software and check back in 24 hours. If it's still missing, email support@behome247.com for assistance.
- Parent/Child Structure: If your account is set up with a parent/child structure, the property may sync to the parent account and need to be assigned to the regional account. Contact the account admin to ensure proper assignment.
- Group Assignment: For certain users to view the property, it must be added to the relevant groups. Contact your account admin to confirm that the property is included in the appropriate groups.
- Clear your filters! Often times there are previous filters selected that prevent the property from displaying